Offers and support
A Billguard offer shaped around your organisation.
Do you sell services or manage a large telecom estate? Let’s define the software and support that fit your organisation.
A private presentation based on your context.
Two questions to scope your offer.
Your business model and how you organise operations are separate decisions.
Your business model
| Your context | Independent reseller | Wholesaler and reseller network | Enterprise & group |
|---|---|---|---|
| Organisation | Your company and your customers. | Wholesaler, resellers and end customers. | A centralised estate and the entities it serves. |
| Billing or re-invoicing | Reseller → customer. | Wholesaler → reseller and reseller → customer. | Internal cost allocation or re-invoicing between group companies. |
| Workspaces | Your teams and your customers. | Workspaces and portfolios based on delegated permissions. | A central team and permissions by entity. |
How operations are organised
| Who does what? | Your teams operate | You delegate operations |
|---|---|---|
| Cycle preparation | Your teams in Billguard. | The Billguard team within the agreed scope. |
| Checks and decisions | Your teams, following your approval rules. | The Billguard team, with your approvals and the agreed responsibilities. |
| Monitoring | Visibility through your tools. | Shared monitoring of the operations performed. |
An internal service entity can centralise telecom services and re-invoice subsidiaries. This differs from allocating costs internally.
A clear scope for each part of your project.
- Delegated operations
- The tasks covered, your approvals and the agreed monitoring arrangements.
- Managed services
Let’s start with your business.
What you sell or manage internally, the entities involved, the tools to connect and the operations to retain or delegate: let’s start with your context.
Discuss your configuration
You do not need a finalised specification.