---
title: "Offers and support — BillGuård Systems"
description: "Reseller, wholesaler or enterprise managing a telecom estate: define the software, setup and delegated operations around your organisation."
url: "https://billguard.fr/en/plans/"
language: "en"
---

Offers and support

# A Billguard offer _shaped around your organisation._

Do you sell services or manage a large telecom estate? Let’s define the software and support that fit your organisation.

[Request a video presentation](https://billguard.fr/en/contact/?motif=billing&source=Offers) [Compare configurations](https://billguard.fr/en/plans/#contexte)

A private presentation based on your context.

## Two questions to scope your offer.

Your business model and how you organise operations are separate decisions.

### Your business model

| Your context | Independent reseller | Wholesaler and reseller network | Enterprise & group |
| --- | --- | --- | --- |
| Organisation | Your company and your customers. | Wholesaler, resellers and end customers. | A centralised estate and the entities it serves. |
| Billing or re-invoicing | Reseller → customer. | Wholesaler → reseller and reseller → customer. | Internal cost allocation or re-invoicing between group companies. |
| Workspaces | Your teams and your customers. | Workspaces and portfolios based on delegated permissions. | A central team and permissions by entity. |

### How operations are organised

| Who does what? | Your teams operate | You delegate operations |
| --- | --- | --- |
| Cycle preparation | Your teams in Billguard. | The Billguard team within the agreed scope. |
| Checks and decisions | Your teams, following your approval rules. | The Billguard team, with your approvals and the agreed responsibilities. |
| Monitoring | Visibility through your tools. | Shared monitoring of the operations performed. |

An internal service entity can centralise telecom services and re-invoice subsidiaries. This differs from allocating costs internally.

## A clear scope _for each part of your project._

**The software**

The features, workspaces and scope selected for your organisation.

[Discover Billguard](https://billguard.fr/en/platform/)

**The setup**

The interfaces required, data migration and support during launch.

[Prepare your migration](https://billguard.fr/en/platform/migration/)

**Delegated operations**

The tasks covered, your approvals and the agreed monitoring arrangements.

[Managed services](https://billguard.fr/en/managed-services/)

## Let’s start with your business.

What you sell or manage internally, the entities involved, the tools to connect and the operations to retain or delegate: let’s start with your context.

[Discuss your configuration](https://billguard.fr/en/contact/?motif=billing&source=Offers) 

You do not need a finalised specification.