---
title: "Security and trust — BillGuård Systems"
description: "Appropriate access, understandable operations and organised service delivery: security is part of the design and day-to-day life of your services."
url: "https://billguard.fr/en/security/"
language: "en"
---

![Identity, permissions and traceability panels in a data centre.](https://billguard.fr/_astro/master-139.Y8NTvRBR_Z1vIpYO.webp)

Security and trust

# Keep control _of your systems._

Appropriate access, understandable operations and organised service delivery: security is part of the design and day-to-day life of your services.

[Discuss your requirements](https://billguard.fr/en/contact/?motif=projet&source=Security+and+data) [Explore APIs and integrations](https://billguard.fr/en/platform/integrations/)

Identity

Permissions

Traceability

Responsibilities

## Know who acts. Understand what happens.

-   ### The right access for the right teams
    
    We organise access around roles and responsibilities: administration, operations, resellers and users. Several participants can work on the same activity without their functions being confused.
    
-   ### Understand and trace operations
    
    Business events, exchanges between systems and technical logs: we structure the information needed to understand a process, analyse a discrepancy and help teams respond.
    

1.  01
    
    ### Identify the participant
    
    Access tied to a person and their context.
    
2.  02
    
    ### Define the scope
    
    Explicit roles and responsibilities.
    
3.  03
    
    ### Trace the operation
    
    Information useful for tracking and analysis.
    

An explanatory representation, not a software screen.

## Connect technical measures to operations.

Maintenance, backup, recovery and escalation: we connect technical measures to operating procedures. Service commitments and responsibilities are defined in your contract.

Service commitments and responsibilities are defined in your contract.
| Topic | What we define with you |
| --- | --- |
| Maintenance | The interventions needed and how they fit into your operations. |
| Backup and recovery | The data concerned, procedures and recovery responsibilities. |
| Escalation | The people involved, useful information and response tracking. |

Data and interfaces

## Know where your data goes.

We identify the systems, interfaces and participants involved in your data flows. This map guides integration choices and the allocation of responsibilities.

[Explore APIs and integrations](https://billguard.fr/en/platform/integrations/)

LET’S TALK

## Your requirements deserve a precise conversation.

Tell us about your security, data protection or continuity requirements. Our technical team supports the review of your architecture and suitable responses.

[Contact the technical team](https://billguard.fr/en/contact/?motif=projet&source=Security+and+data)

CONTINUE EXPLORING

[APIs and integrations](https://billguard.fr/en/platform/integrations/) [Portals and roles](https://billguard.fr/en/platform/portals/) [Privacy](https://billguard.fr/en/privacy/)